1. GENERAL TERMS
    1. These Terms and Conditions shall be valid for the operations and all services of the 'SALES AGENT APPLICATION' service operated by Platinum Plus Television Ltd (hereafter referred to as PPTV) (a company duly organized under the Laws of Nigeria).
    2. By using this service the user confirms that he/she has reached the legal participation age of 18, as prescribed the National Lottery Act 2005. The operator reserves the right to verify any user's statement of age, at any stage and exclude users from its services if there are any doubts regarding the attainment of the minimum age required.
    3. Your use of the 'SALES AGENT APPLICATION' its services and tools, are governed by the following terms and conditions. By mere use of this website, you shall be contracting with Platinum Plus Television Ltd and these terms and conditions constitute your binding obligations.
    4. By using this website, participating and subscribing to our services, you accept that you shall fully comply with the rules of participation and all the terms and conditions thereto.
    5. All indicated dates and times are based on WAT (West Africa Time) unless stipulated otherwise.
  1. Terms of Use
    1. These Terms and Conditions forbid actions such as: accessing our servers or data systems, impeding in any way the functionality of the site, mobile app or any other platform that has access to the service. It also forbids collecting or manipulating any underlying software code, violating any intellectual property rights. This list is not comprehensive and as such actions similar to those previously stated, are also strictly forbidden.
    2. The operator possesses the rights to terminate any granted access a user has to the service, after determining at their sole discretion that the user breached any of the terms and conditions. This shall be done without preconception to any available means of reparation at law or otherwise.
    3. The owner of an account shall be held responsible for any activity done using that account and password. As a result, a user must inform the operator of any irregularities or unpermitted use of his/her account or password.
    4. The service shall not be directly or indirectly responsible for any loss or damage of any kind sustained in connection with, or as a result the inability of a user to comply with the stated terms and conditions.
    5. Users agree to receive promotional SMS and emails from the service during and after the period of registration. Users can subsequently opt out of the receiving adverts and email promotions from the service by clicking "unsubscribe" at the bottom of any of the promotional emails.
    6. If you do not agree with the terms and conditions, or wish not to be bound by them, you completely agree to refrain from using the site, mobile app or any other platform that has access to the service.

    1. Information Provided by the Operator

      Although the operator takes reasonable steps to ensure the accuracy and reliability of the information provided on the website and mobile application, such information shall not represent a guarantee or a warranty and is subject to change without notice.

    2. Intellectual Property

      1. Both parties agree that all intellectual property rights and database rights, whether registered or unregistered, in the Site' , information content on the Site and all the website design, including, but not limited to, text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software shall remain at all times vested in us or our licensors. Use of such material will only be permitted as expressly authorized by our licensors or us.
      2. Any unauthorised use of the material and content of this website is strictly prohibited and you agree not to, or facilitate any third party to, copy, reproduce, transmit, publish, display distribute, commercially exploit or create derivative works of such material and content.

    3. User Participation

      1. User participation in/access to 'SALES AGENT APPLICATION' is expressly contingent upon:

        • The 'SALES AGENT APPLICATION' service being offered by the operator
        • Successful registration and account verification on the 'SALES AGENT APPLICATION'.
      2. In the event that a user follows an external link or advertisement to a third party website, he or she does so at his or her own risk. We accept no responsibility for any content, including, but not limited to, information, advertisements, products and services, available on third party websites.
      3. In the event of violation of any of the sections in this term of use, the operator reserves the right to suspend or refuse the user access to the website, mobile apps or any of our resources, or permanently shut down your user account.

  1. MISCELLANEOUS

    1. Complaints

      1. The operator is dedicated to strict standards of customer service and ensuring customer satisfaction. Thus, the operator posits that users are obliged to make a complaint where they are not satisfied with the service according to, but not out of the scope of the terms and conditions.
      2. All complaints and requests for additional information are to be directed towards customer service, through the email address, live-chat or telephone number provided by the operator on the website.
      3. The operator operates a thorough 3-step internal complaint procedure.
        1. The first step of the complaint procedure is the responsibility of customer service. Our top-notch customer service operatives will attempt to resolve the complaint.
        2. In the unlikely event that a resolution is not reached by customer service in the first step, a manager will then be asked to review the complaint and provide a response within 10 working days
        3. If the user is still not 100% satisfied by the decision of the manager, the complaint is then taken higher, to a director, who will further investigate the complaint and provide a response within 10 working days
      4. Any further dispute or claim arising out of the operator's services or relating to these Terms and Conditions will be referred to and settled by Alternative Dispute Resolution (ADR).
      5. The operator's preferred medium of Alternative Dispute Resolution is Arbitration. Thus, complaining users agree to be referred to private and confidential binding arbitration, to be held in Nigeria, governed by Nigerian law and in pursuance to the Arbitration and Conciliation Act Cap A18 Laws of the Federation of Nigeria 2004.

    2. Applicable Law & Jurisdiction

      These Terms and Conditions shall be interpreted and governed by the laws in force in the Federal Republic of Nigeria. Each party hereby agrees to submit to the jurisdiction of the courts of Nigeria and to waive any objections based upon venue.